Designation: NA

Location: India Maharashtra Thane - GCorp

Organization: Financial Services

Job Description:

Key Result Areas (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

Channel/ Vendor Empanelment

- Effective onboard and management of channel partners and vendors, through streamlined process, fostering solid relationships, and maximizing mutual success
- Work closely with various departments and partnering with concerned team members to ensure channel and vendors are onboarded as per prescribed processes.
- Collaborate with IT to digitalize channel / vendors onboarding and other process to increase efficiencies.
- Ensure the processes align with organizational goals, compliance requirements, and industry best practices.
- Implement changes and enhancements to streamline onboarding and improve overall satisfaction

Stakeholder Management

- To effectively manage and nurture relationships with key stakeholders, ensuring alignment with organizational goals and fostering positive collaboration
- Prioritize stakeholders based on their influence, impact, and relevance to organizational success & growth




- Develop and implement a strategic engagement plan for each stakeholder group, outlining communication strategies, touchpoints, and involvement in organizational initiatives
- Work closely with stakeholders from different business units to understand their data needs and provide valuable insights for their specific requirements
- Implement effective conflict resolution strategies to maintain positive relationships and prevent potential disruptions
- Regularly evaluate and report on KPIs to leadership, highlighting successes and areas for improvement.

Team Management

- Mentor, provide operational leadership and technical guidance to the team, thereby developing a strong and competent team
- Review performance of the team on a regular and continuous basis and provide developmental feedback.
- Conduct one-to-one and team meetings on a regular basis to discuss and resolve issues, to seek feedback / suggestions on self / on department's operations and to provide guidance support

📌 Senior Operations Manager (Maharashtra)
🏢 Aditya Birla Group
📍 Maharashtra