Relationship Manager - MF

Entity: Equitas Small Finance Bank
Business Unit: Assets
Division/Function (SBU): Inclusive Banking - MF
Department: Micro Finance
Sub-Department: Business
Location: Haryana
Branch Code: 11009
Branch Name: Hisar

Posted On

03 Aug 2026

End Date

08 Aug 2026

Required Experience

1 - 3 years

Employment Details

- No. Of Openings: 1
- External Title: Relationship Manager - MF
- Employment Type: Permanent
- Employment Category: Field
- Closing Date: 08 Aug 2026

Skills

- Skill: Customer Focus
- Strategic Business Orientation

Highest Education

SSC HSC

Working Language

Hindi, English

Key Result Areas

Position: Relationship Officer - MFI

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|------------------------------------------|-----------|----------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement, % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

AnnexuresAnnexure - 1: Performance Rating

Repayment % to be achieved | Rating | |------------------------------------------|--------------| | 100% repayment achieved by end of every month during the review period | 5 (Excellent) | | (99.81-100)% repayment achieved by end of every month during the review period | 4 (Very Good)



| | (99.51-99.80)% repayment achieved by end of every month during the review period | 3 (Good) | | (99.31-99.50)% repayment achieved by end of every month during the review period | 2 (Adequate) | | < 99.3 % repayment achieved by end of every month during the review period | 1 (Far below the expectation) |

Annexure - 2: AOC Target Scoring

% of AOC Target | Score | |------------------------------------------|-------------| | >120% of AOC Target | 5 (Outstanding) | | (111 -120)% of AOC Target | 4 (Excellent) | | (100% - 110%) of AOC Target | 3 (Very Good) | | (90 -99)% of AOC Target | 2 (Good) | | <90% of AOC Target | 1 (Adequate) |

Annexure - 3: Cross Sell Target Scoring

% of Achievement | Score | |------------------------------------------|-------------| | >120% of Cross Sell Target | 5 (Outstanding) | | (111 -120)% of Cross Sell Target | 4 (Excellent) | | (100% - 110%) of Cross Sell Target | 3 (Very Good) | | (90 -99)% of Cross Sell Target | 2 (Good) | | <90% of Cross Sell Target | 1 (Adequate) |

Annexure - 4: Member Retention Scoring

% of Achievement | Score | |------------------------------------------|-------------| | >120% | 5 (Outstanding) | | (111 -120)% | 4 (Excellent) | | (100% - 110%) | 3 (Very Valuable) | | (90 -99)% | 2 (Good) | | <90% | 1 (Adequate) |

Annexure - 5: Self Development Training

Average Mandays of Training per Team Member | Score | |----------------------------------------------|-------------| | >=3 | 5 (Outstanding) | | 2.5-2.99 | 4 (Excellent) | | 2-2.49 | 3 (Very Good) | | 1-1.99 | 2 (Good) | | <1 | 1 (Adequate) |

Annexure - 6: Process Orientation Audit Score

Audit Score | Score | |--------------------------------------------|-------------| | >95% | 5 (Outstanding) | | 91 - 95% | 4 (Excellent) | | 81-90% | 3 (Very Good) | | 71-80% | 2 (Good) | | <71 | 1 (Adequate) |

📌 Skill (Karnal)
🏢 Equitas Micro Finance India
📍 Karnal