Key Responsibilities

- Issue Resolution: Diagnose and resolve Tally-related inquiries, data errors, and license activations via phone, email, or remote desktop tools (e.g., AnyDesk, TeamViewer).
- Implementation & Training: Assist with Tally installation, configuration, and end-user training on software functionalities.
- Accounting & Taxation Assistance: Guide clients on recording transactions, managing inventory, and filing GST returns using Tally.
- TDL Customization: Provide basic technical support for Tally Definition Language (TDL) customizations and coordinate bug escalations with the internal development team.
- Documentation: Track and log customer interactions, ticket resolutions, and feedback in company CRM systems.
- Requirements & Qualifications
- Education:



Bachelor’s degree in Commerce (B.Com), Tally Knowledge is Must.
- Technical Skills: Robust proficiency in TallyPrime and Tally ERP 9. Basic knowledge of MS Excel and remote-access troubleshooting.
- Domain Knowledge: Foundational understanding of accounting principles, Goods and Services Tax (GST), and taxation laws.
- Soft Skills: Excellent verbal and written communication skills with a strong aptitude for customer service and problem-solving

Pay: ₹10,255.53 - ₹32,863.16 per month

Benefits:

- Cell phone reimbursement
- Health insurance

Work Location: In person

📌 Tally Support Executive (India)
🏢 Vedant Soft Solutions
📍 India