Key Responsibilities:

- Key Responsibilities
- Accounts Receivable Collections
- Manage customer collections and overdue follow ups
- Monitor aging reports and reduce delinquency
- Handle customer escalations and payment related queries
- Drive cash flow improvement initiatives
- Billing Invoicing
- Validate and process invoices accurately
- Ensure adherence to customer specific billing requirements
- Manage credit debit notes and invoice adjustments
- Resolve billing discrepancies in coordination with stakeholders
- Cash Application
- Apply customer payments accurately and within SLA
- Investigate unapplied cash and payment exceptions
- Perform bank reconciliations and resolve mismatches
- Dispute Management
- Track and resolve customer disputes
- Coordinate with internal teams for root cause analysis
- Maintain dispute logs and ensure timely closure
- Reporting Controls




- Prepare AR collections and operational MIS reports
- Analyze KPIs such as DSO Aging Cash Forecast and Collection Effectiveness
- Ensure compliance with SOX internal controls and process guidelines
- Support audits and governance reviews
- Mandatory Skills
- Order to Cash O2C
- Accounts Receivable AR
- Collections
- Cash Application
- Billing Invoicing
- Customer Account Reconciliation
- Aging Analysis
- Credit Management
- Dispute Resolution
- MS Excel Pivot Tables VLOOKUP XLOOKUP
- Preferred Skills
- SAP FI SAP SD
- Oracle ERP PeopleSoft BlackLine
- Power BI
- Reporting Automation
- Lean Six Sigma concepts

Preferred Skills:

Finance & Accounts->O2C - Spotify

📌 Team Lead (India)
🏢 Infosys BPM
📍 India