Customer Relationship Manager (CRM) (India)

Customer Relationship Manager (CRM) (India)

05 Aug
|
Passary Refractories
|
India

05 Aug

Passary Refractories

India

Designation Sales & Coordination

Experience 2 - 5 years

Job Description

Key Responsibilities

- Receive and process Purchase Orders (POs) from customers accurately and promptly.
- Prepare Proforma Invoices (PI) as per agreed terms and conditions.
- Coordinate effectively with customers and Sales Heads to ensure smooth communication and execution.
- Plan dispatches based on customer requirements and order priority.
- Follow up and monitor payment collections, ensuring timely receipts.
- Communicate with the Production Department regarding material readiness and updates.
- Prepare Test Certificates (TC) and ensure all documentation is complete.
- Collaborate with the Accounts Department to ensure timely invoice/bill generation.
- Regularly check and respond to company emails for enquiries, POs,



and follow-ups.
- Take accountability for CRM-related tasks in the absence of sub-coordinators or team members to ensure work continuity.

Key Skills Required

- Excellent coordination and communication skills
- Robust organizational and multitasking abilities
- Basic understanding of order processing and billing
- Ability to handle internal and external follow-ups professionally

Highlights

Job Position

Sales & Coordination

Work Mode

Full Time

Salary Range

18000₹-22000₹

Experience

2 - 5 years

Preferred Gender

ALL

Apply for this Position

📌 Customer Relationship Manager (CRM) (India)
🏢 Passary Refractories
📍 India

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