1.Reduction in R per 1000 and CPU for 3MIS and CPU to reduce the warranty failures by resolving the Top MIS concerns by using structured concern resolution process.
2.Concern resolution in 60days for Sev 10-9 issues as well as in 120 days for less than Sev 8 issues by structured concern resolution approach. Internal concern resolution for design issues highlighted in Apex QCRT as well as NOVAC and LSP issues.
3. Interaction with Customer care, R&D;, mfg.,Project team, SQA, etc. Learning deployment to new projects.
4. Recent learnings deployment with in PVT. IQS reduction plan.
5. Manufacturing processes awareness.
6. Warranty/ IQS / Internal concerns data analysis.
7. Benchmarking practices.
8.Warranty/internal indicators data analysis.
9.Product and process knowledge.
10.Product testing and validation methods.
11. Vehicle systems, vehicle integration and product functions, component Function Knowledge ,Product and process knowledge.
Preferred Industries
Education Qualification
Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Diploma in Engineering; Bachelor of Engineering
General Experience
08 to 10 yrs experience
Critical Experience
System Generated Core Skills
R/1000 - Quality Control
MIS Reporting
Warranty Analysis
Team Management
Escalations Management
Process Knowledge - Manufacturing
Problem Solving Tools
Data Analysis
Auditing
Benchmarking
Process Knowledge
Product Testing
Component Design
Product Knowledge -Vehicle System
Vehicle Integration
Computer Aided Design (CAD)
Manufacturing Technology
Product Knowledge - Aggregates
Quality Management System (QMS)
Quality Internal Control
Component Development
Engineering Design
System Generated Secondary Skills