Walk IN Interview Date 7th &

Customer Support Agent -English & Bengali

Our Ideal Customer Support Agent will take responsibility for the following:

- Respond efficiently, accurately and with compassion to users who reach out to the platform to appeal a suspension on their account or device.

- Learn and utilize various tools and SOPs appropriately. Stay up-to-date with policy and process changes.

- Follow up for more information to resolve the users issue and explain possible solutions to ensure our users feel supported and valued.

Expectations:

- B2 English level required (Able to understand/read documents).

- Excellent verbal and written communication skills in English and Bengali, with the ability to express ideas clearly and concisely.





- Experience with handling highly sensitive customer issues and de-escalating

- Proficiency with computers, CRM software, and strong typing skills.

- First-class time management and decision-making skills.

- New graduates are welcome.

- Being able to start working immediately is a solid plus.

If you are interested come down for an interview tomorrow 14 feb 10am-2pm at Gear INC

7th Floor, Godrej Genesis, Street Number 18, Block EP&GP;, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Contact Person : Srubabati +91-XXXXXXXXXX )

📌 Walk In For Non Voice Chat Process - Freshers welcome (India)
🏢 Gear
📍 India