Technical Support – BPO (India)

Technical Support – BPO (India)

05 Aug
|
TP-LINK India
|
India

05 Aug

TP-LINK India

India

Job Title: Technical Support Representative – Operating System (North America)

Location: Jaipur | Work From Office

Salary & Benefits: up to ₹34,000

- 10days free hotel stay
- One-way travel ticket
- Cabs available for odd hours

Work Details:

- 5.5 working days per week with rotational shifts (mainly night shifts)
- 9.5 hours per day (including 1-hour break)
- Rotational week-offs
- No leaves allowed in the first 3 months (except weekly offs)

Eligibility:

- Graduates & Undergraduates
- Excellent English communication skills
- Positive technical aptitude
- Flexibility to work in rotational/night shifts

Key Responsibilities:

- Handle inbound international calls related to operating systems and technical support
- Troubleshoot software/hardware issues for North America customers
- Provide step-by-step guidance to resolve customer problems




- Maintain accurate records of all interactions and escalations
- Ensure timely resolution while meeting KPIs and quality standards
- Collaborate with internal teams to provide seamless customer support

How to Apply:
Share your resume with Anjali singh +91-XXXXXXXXXX Subject Line: Operation System Voice Jaipur

Why Join Us:

- Work with an international technical support process
- Build your career in IT/Tech Support & Customer Service
- Exposure to global customers and advanced technical processes

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹34,000.00 per month

Work Location: In person

📌 Technical Support – BPO (India)
🏢 TP-LINK India
📍 India

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