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Areas of Work: Sales & Marketing
Job Id: 15092
External Job Description
Primary Responsibilities
Business objectives
Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market
Devise ways in which these product strengths can be communicated to the consumers and influencers.
Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites
Understand the requirements from Customer and propose the solutions based on site evaluation
Conduct product sampling at the site based on the requirement
Provide services to Landmark sites as per promised timelines
Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices
Site Warranties
Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued
Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate
Customer Complaint’s
Investigate complaints reported at sites and resolve within the defined timelines
Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence
Quality Assurance
Conduct random checks of draw down tinting process at godowns and ensure shade compliances
Conduct site inspection to verify actual application process against the recommended process
Provide training to sampling painters on application process for all products
Training
Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement
Coordinate with different functions and ensure completion of trainings organized by Marketing function
Brief the Project Sales team on the technical aspects of all existing and new products
Market Intelligence
Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market
Devise ways in which the product strengths can be communicated to the consumers and influencers
Integrate with Research and Technology function for new product development based on technological trends in the market