Summary

Operational

- Assists in ensuring all recruitment and employee engagement activities are conducted in line with Hyatt International's standards and policies.

- Conducts interviews and coordinates recruitment activities in liaison with the respective Heads of Department.

- Manages job postings, candidate sourcing, screening, interview scheduling, and offer coordination.

- Coordinates onboarding activities and ensures a seamless joining experience for new employees.

- Assists with Business Plans, Manning Guide.

- Conducts and coordinates employee engagement initiatives, recognition programs, and welfare activities.

- Counsels employees on career prospects, personal issues, job-related issues, grievance, discipline, etc.

- Responsible for all leave administration.

- Assists the Training Manager with Orientation training and employee integration activities.

People

- Ensures that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.

- Oversees the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.

- Develops and maintains talent pipelines to support current and future hiring requirements.

- Ensures a strong professional relationship with all levels of employees within the hotel, taking an active interest in their welfare, safety, engagement, and development.

- Supports the implementation of The People Philosophy in every department in the hotel.

- Conducts Exit Interviews for all resigned employees and provides feedback to the Director of Human Resources.





- Drives employee engagement initiatives to improve motivation, retention, and workplace culture.

- Assists in organizing employee events, celebrations, recognition programs, and well-being activities.

- Conducts annual Performance Development Discussions with the Human Resources Officer, supporting their professional development goals.

- Develops the skills and effectiveness of all Human Resources employees through appropriate training, coaching, and mentoring.

- Ensures that employees follow all hotel, company, and local rules, policies, and regulations relating to fire and hazard safety, and security.

- Analyzes and communicates the results of the Employee Engagement Survey and supports the implementation of action plans.

Customer Service

- Supports the hotel’s focus on service excellence by training and assisting others to train employees to provide exceptional service to the hotel’s external customers (guests).

- Provides the appropriate level of professional, courteous, and caring service to employees (internal customers) and visitors to the division.

- Promotes a positive employee experience across all stages of the employee lifecycle.

Financial

- Helps maintain efficient staffing levels.

- Monitors recruitment metrics, including time-to-fill, cost-per-hire, and hiring effectiveness.





- Be conversant with productivity ratios and other key performance indicators and produce monthly turnover, employee sick leave, vacation, and recruitment reports.

- Assists in researching competitive compensation, advantages, and incentive packages.

- Assists in the management of the Department's operational budget so that all costs are controlled and expenditures are properly approved.

Marketing

- Assists the Director of Human Resources with the compilation and implementation of all employee communications.

- Supports employer branding initiatives to enhance the organization's reputation as an employer of choice.

- Ensures that all in-house rules and regulations are communicated to employees and implemented.

- Monitors and prepares the Human Resources Calendar.

- Assists in planning and promoting employee engagement campaigns and internal communication initiatives.

Other Duties

- Is knowledgeable in statutory legislation in employee and industrial relations.

- Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene, health, and safety.

- Ensures high standards of personal presentation and grooming.

- Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners, recruitment agencies, educational institutions, and universities.

- Responds to changes in the Human Resources function as dictated by the industry, company, and hotel.

- Attends training sessions and meetings as and when required.

- Carries out any other reasonable duties and responsibilities as assigned.

📌 Assistant Manager, Human Resources (India)
🏢 Andaz Delhi
📍 India