Key Responsibilities:

- Day-to-day monitoring, troubleshooting, and maintenance of Trend Micro products (Vision One, CREM, E-mail security etc.)
- Threat detection and remediation with complete ownership
- Regular Policy review, re-configuration and fine tuning as per industry best practices along with OEM and Japan insights
- Regular Patch and signature updates
- Coordination with Trend Micro TAM and support team for critical & escalated issues then apply the suggested fix
- Log review and daily/weekly/monthly report generation then share with respective operating companies. Do setup meetings for further explanation/action until remediation & final issue closure.
- Coordination with all Panasonic domain companies
- Maintain Weekly status reports,



Incident and request resolution logs & Configuration change documentation.

Required Skills & Qualifications:

- Certified and experienced in Trend Micro endpoint and server security solutions
- Minimum 6–8 years of relevant experience
- Should have exposure to handling mid-to-large enterprise environments

Preferred Certifications:

- Trend Micro Certified Skilled for Vision One / XDR
- Trend Micro Certified Professional for CREM
- CompTIA Security+ (optional but desirable)
- Good foundation for cybersecurity practices
- ITIL Foundation v4 (optional but useful for process alignment)

📌 System Administrator- (India)
🏢 Sysnet Global Technologies
📍 India