1.1. Manage inbound and outbound calls in a specified timely manner.
1.2. Identify patients’ need, clarify information, research every issue and provide solutions and/or alternatives.
1.3. Build sustainable relationships and engage patients by taking the extra mile.
1.4. Keep records of all conversations in our call center database in comprehensible way.
1.5. Meet personal/team qualitative and quantitative targets.
1.6. Responsible to convert maximum leads received.
1.7. Maintain the accurate level of quality in each call.
Guiding the patients throughout the treatment.
Kindly share CV's -
[email protected] and WhatsApp - +91-XXXXXXXXXX
Job Type: Full time
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
Education:
- Bachelor's (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
📌 Tellecaller (India)
🏢 Indira IVF Hospital
📍 India