We are seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for overseeing the day-to-day operations, managing a team of detailing technicians, and ensuring exceptional customer service. The ideal candidate has a strong background in automotive services, excellent leadership skills, and a passion for delivering high-quality results.
Roles & Responsibilities:
- Schedule appointments, assign tasks, and coordinate workflow for detailing technicians.
- Maintain inventory levels of detailing products, equipment, and supplies.
- Deliver exceptional customer service, address inquiries, and resolve issues.
- Maintain robust relationship with customers, addressing their needs and preferences, and striving to exceed their expectations.
- Handle customer complaints or concerns in a professional and timely manner,
aiming for customer satisfaction and retention.
- Actively engage in sales activities, including upselling and cross-selling additional services or products to customers.
- Stay updated on industry trends, competitor activities, and customer preferences to identify new opportunities for business development.
- You’ll have to visit our other stores in Delhi (NCR) occasionally.
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