Job Description

What you’ll do…

- Take responsibility for the day-to-day operation of the outlet in the absence of the Outlet Manager, ensuring seamless service and operational excellence.
- Recruit, onboard, train, coach, and develop team members to support their growth and performance.
- Lead by example and embody The Hoxton culture and values, inspiring and engaging the team.
- Prepare and review team schedules based on business needs and operational requirements.
- Conduct engaging daily pre-service and post-service briefings to keep the team informed, motivated, and aligned.
- Deliver exceptional guest experiences by ensuring high levels of guest satisfaction and professionally resolving guest concerns and complaints.
- Ensure the team has a thorough understanding of the food and beverage offerings, promotions, and service standards.
- Maintain consistently high service standards and oversee the overall guest dining experience.
- Work closely with the Sales team to coordinate events, meetings, and group dining experiences.




- Organize and supervise outlet set-up according to business forecasts and operational requirements.
- Coordinate and participate in food and beverage inventory management, ensuring accurate stock control.
- Optimize staffing and operational resources to ensure smooth and efficient service.
- Drive revenue growth by coaching the team on upselling and suggestive selling techniques.
- Proactively recommend and support the implementation of promotional and commercial initiatives.
- Ensure the restaurant is maintained to the highest standards of cleanliness, hygiene, and HACCP compliance.
- Ensure all team members maintain professional grooming and hygiene standards.
- Monitor the condition of restaurant equipment, furniture, and operating supplies.
- Coordinate maintenance requests and ensure equipment remains in excellent working condition.

📌 Assistant Manager Outlet - The Hoxton Bengaluru City
🏢 ENNISMORE
📍 Bengaluru