Job DescriptionWe're Hiring – Order Management Executive N nLocations: Pune & Bangalore NJob Level: JL 2A N nEligibilityn✔ Candidates Only N✔ 1+ Years of Experience in Customer Service / Order Management N✔ Excellent English Communication Skills N nKey Responsibilities N✅ Manage customer inquiries related to orders, shipping, tracking, and delivery N✅ Provide customer support via phone, email, and chat N✅ Investigate and resolveorder discrepancies, including missing or damaged items N✅ Coordinate with warehouse and internal teams to resolve order-related issues N✅ Analyze and resolve customer complaints, escalating when required N✅ Identify process improvements to enhance customer satisfaction N✅ Accurately enter and maintain customer order records N nRequired Skillsn✔ Excellent communication and problem-solving skills N✔ Strong analytical skills and attention to detail N✔ Proficiency in Microsoft Office N✔ Ability to multitask ina fast-paced setting N✔ Fluent in English (Written & Verbal) N nShift: Flexible NInterested candidates, share your updated CV via email or DM us for more details. N nPOC: Reshma NContact: (phone hidden) NEmail:
[email protected] N
📌 Order Management Executive (Mumbai)
🏢 Live Connections
📍 Mumbai