Job DescriptionDESCRIPTIONTraining Specialist for the QC Micro Fulfillment Centres will be responsible to handle the L&D; for the 3P MFCsJob Responsibilities:1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.3- Proactively track mapped sites performance and pre-announce training interventions.4- Supervise structured learning metrices and also oversee their results for the assigned sites.5- Managing live performance metrices end to end for the assigned sites.6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D;( 3P supervisors, Amazon BB Leaders)7- Maintaining data and analysis through relevant reports (as per business requirement)8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.10-Lead the individual improvement projects to enhance the business performance.11- Drive Quality & Learning metrics12- Conduct online and class room training sessions for the stake holdersKey job responsibilitiesJob Responsibilities:1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.3- Proactively track mapped sites performance and pre-announce training interventions.4- Supervise structured learning metrices and also oversee their results for the assigned sites.5- Managing live performance metrices end to end for the assigned sites.6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D;( 3P supervisors, Amazon BB Leaders)7- Maintaining data and analysis through relevant reports (as per business requirement)8- Ensure completion of digital recent hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.10-Lead the individual improvement projects to enhance the business performance.11- Drive Quality & Learning metrics12- Conduct online and class room training sessions for the stake holdersA day in the lifeTrack the day to day learning & business metrics and plan to visit the mapped hubs for metric improvementInvolve and engage well with mapped MFC POCsOffer visibility on daily reporting and progress updatesBASIC QUALIFICATIONS- Experience with written and verbal communication and presentation- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)PREFERRED QUALIFICATIONS- Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.Jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Company - ASSPL - Haryana - C77Job ID: A10438445

📌 Qc Training Specialist, Gsf Learning And Development (Bengaluru)
🏢 Amazon Wood
📍 Bengaluru