Virtual RCM Assistant

Job Location: Ahmedabad, Gujarat

Experience: 6 Months – 4 Years

Job Description:

We are looking the candidate who are experienced in Voice Process for medical billing in US Healthcare industry.Job Responsibilities:

- Calling Insurance Company on behalf of Doctors / Physician for claim status

- Receiving patients calls i.e. Appointment Scheduling, re-scheduling or cancellation and any other concerns.

- Follow-up with Insurance Company to check status of outstanding claims

- Handle Inbound and Outbound calls

- Handle out-bound call to resolves patient billing issues

- Strong knowledge in Patient calling

- Ensure deliverable adhere to quality standards

- Work cohesively in a team setting, Assist team members to achieve shared goals





- Communication / Issue escalation to seniors if there is any in a timely manner

Skills:

- Candidate should be with strong logical capabilities, analytical and problem-solving skills
- Positive knowledge of MS Office and familiarity with relevant computer applications
- Excellent communication skills
- Convincing skills
- Attention to Detail
- Deadline-Oriented
- Confidentiality
- Time Management
- Accuracy
- Initiative and Teamwork

Qualification:

Any graduate / Undergraduate

Experience:

6 Months – 4 Years

📌 Virtual RCM Assistant (India)
🏢 Mangalam Information Technologies
📍 India