• To ensure that at all times the service sequence in the restaurant is followed.

• To seat the guests and present them with the menus.

• To take F&B; orders from the guests in the standard manner and should be able to offer suggestions.

• Conduct cash handling.

• Responsible for the maintenance of service equipment

• To know all the reservations of the day.

• To coordinate with the respective kitchens

• To be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients.

• To know all the events of the day.

• To meet all the guests before the event and check the details

• To identify regular customers and VIP accounts.

• To make efforts to minimize food costs and other related costs

• To solicit feedback from event coordinator on the quality of food/service after every function.

• Participate in any training and / or development programs.

• Project a positive and motivated attitude.

• Handle guest or other TM’s inquiries in a courteous and productive manner.

• Report all guest complaints or problems to immediate superior

📌 F&B Associate (India)
🏢 HILTON
📍 India