Front Office Executive

Department: Front Office

Experience: 3Years – 7 Years in a Star Hotel

Location: Olive Down Town, Kadavanthra (Ernakulam)

Qualification:

· Diploma/Degree in Hotel Management or Aviation preferred

Skills Required:

· Excellent communication skills (English preferred)

· Strong guest service and interpersonal skills

· Basic knowledge of hotel front office operations

· Positive computer skills (PMS knowledge preferred)

· Professional grooming and positive attitude

· Ability to work in rotational shifts

· Problem-solving and multitasking skills

Job Responsibilities:

· Welcome guests and provide a warm, professional check-in and check-out experience.

· Handle guest inquiries, reservations, and room allocations.

· Answer telephone calls and respond to guest requests promptly.

· Coordinate with Housekeeping, Maintenance,



and other departments to ensure guest satisfaction.

· Maintain accurate guest records and process payments.

· Handle guest complaints courteously and resolve issues efficiently.

· Ensure the reception area is clean, organized, and presentable at all times.

· Follow hotel policies, procedures, and service standards.

Job Location:

Kadavanthra, Kochi

Industry: Hospitality / Hotel

Duty Hours: 9 Hours (Including Break)

Accommodation/Food: Available

Immediate Joiners Preferred.

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Health insurance
- Paid time off

Work Location: In person

📌 Front Office Executive (India)
🏢 OLIVE HOTELS & RESORTS COCHIN
📍 India