Senior Service Desk Analyst (India)

Senior Service Desk Analyst (India)

05 Aug
|
Tatwa Technologies
|
India

05 Aug

Tatwa Technologies

India

Key Skills:

- ITIL 4 Foundation Certification
- Microsoft or relevant vendor certifications
- Experience with HaloITSM and structured incident communication

Must Know:

- Incident & Service Request Management
- SLA Monitoring & Escalation Management
- Major Incident Coordination
- Microsoft 365
- Entra ID & Identity Access Management
- Intune / Autopilot
- ITSM Tools & Ticketing Systems
- Remote Support, RMM & Monitoring Tools
- ITIL & Service Management Practices

Salary: As per standard

Location: Bhubaneswar

📌 Senior Service Desk Analyst (India)
🏢 Tatwa Technologies
📍 India

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