Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service (Maharashtra)

Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service (Maharashtra)

04 Aug
|
Kotak Mahindra Bank
|
Maharashtra

04 Aug

Kotak Mahindra Bank

Maharashtra

Job Category: Commercial Bank

Degree Level: Bachelor's Degree

Job Description:

Grade-E0
Role- Customer Service Representative
Job Description

- Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
- Following up on cases and get it closed within defined TAT
- Liaise with Department in resolving the cases.

Requirements :

- Has customer centricity (Keeps the Customer First) in all perspective
- Has positive communication skills (written and verbal)

📌 Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service (Maharashtra)
🏢 Kotak Mahindra Bank
📍 Maharashtra

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