Job Category: Process Improvement

Job Description:

Join a forward-looking team transforming testing through automation and AI-enabled capabilities. You will play a key role in evolving testing into a data-driven, intelligent capability that improves quality, speed, and scalability across global Digital Document Services operations.

Job Summary

As a Testing & Evaluation Analyst in Digital Document Services, you will contribute to modernized testing strategies using automation and AI-driven techniques. You will help build scalable testing frameworks, support global stakeholders, and enhance quality through innovative and data-driven testing practices in a follow-the-sun model.

Job Responsibilities

Execute automated, UAT, and regression testing using modern frameworks

Apply AI-enabled testing techniques to increase coverage and improve defect detection

Build and maintain automation scripts and reusable testing assets

Analyze testing data to identify trends, risks, and improvement opportunities

Partner with product, operations, and technology teams to modernize testing processes

Support continuous improvement of AI-driven testing capabilities

Required qualifications, capabilities and skills

Experience with automated testing frameworks

Knowledge of AI or data-driven testing approaches

Ability to analyze data and identify testing patterns

Solid collaboration skills across cross-functional teams

Experience supporting UAT and quality assurance activities

Preferred qualifications, capabilities and skills

Exposure to AI/ML testing tools

Experience in financial services or regulated environments

About Us:





JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.

About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

📌 Testing & Evaluation Associate (Bengaluru)
🏢 JPMorgan Chase
📍 Bengaluru