Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM InfoSphere DataStage
Good to have skills : NA
Minimum 12 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic setting.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to streamline support processes and improve system uptime.
- Mentor junior team members to enhance their technical and problem-solving skills.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in IBM InfoSphere DataStage.
- Strong knowledge of data integration and ETL processes.
- Experience in troubleshooting complex software issues in enterprise environments.
- Ability to analyze system logs and performance metrics to identify root causes.
- Familiarity with database management and data warehousing concepts.
- Excellent communication skills to coordinate with cross-functional teams.
Additional Information:
- The candidate should have minimum 12 years of experience in IBM InfoSphere DataStage.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru
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