Technical Service Manager (India)

Technical Service Manager (India)

05 Aug
|
Litmus7
|
India

05 Aug

Litmus7

India

- 10+ years of experience in production operations / service management / technical operations / SRE-adjacent roles in enterprise systems.
- Familiarity supporting a custom-built eCommerce platform in a distributed setting.
- Strong technical understanding of Java microservices architecture, API management, Event streaming/messaging using Kafka, Azure Integration Services (Logic Apps / Service Bus / Event Grid / etc.), ESB concepts (routing, transformation, orchestration, canonical models).
- Proven capability running: · Incident management (P1/P2), SWAT calls, stakeholder comms.
- Problem management and driving RCAs to closure · SOP/runbook authoring and operational governance.
- Strong understanding of observability and ops practices: · Logs/metrics/traces, alerting hygiene, dashboards, error budgets.
- #LI-MR1

📌 Technical Service Manager (India)
🏢 Litmus7
📍 India

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