Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure Data Services
Valuable to have skills : NA
Minimum 12 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous engagement with complex environments to maintain system reliability and support business continuity through effective troubleshooting and resolution strategies.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to streamline incident management processes and improve response times.
- Facilitate knowledge sharing and mentoring within the team to enhance overall expertise.
- Coordinate with stakeholders to align support activities with business priorities.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure Data Services.
- Experience in managing cloud-based data solutions and ensuring high availability.
- Strong problem-solving skills with the ability to analyze complex system interactions.
- Familiarity with monitoring tools and diagnostic techniques for cloud environments.
- Ability to collaborate effectively across diverse technical teams to implement solutions.
Additional Information:
- The candidate should have minimum 12 years of experience in Microsoft Azure Data Services.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru
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