About the Company: StudyIn is a leading overseas education consultancy assisting students with international education opportunities across the UK, Ireland, USA, Canada, Australia, New Zealand, Germany, France, and Europe.
About The Role
We are looking for energetic and detail-oriented interns to support our Lead Qualification team for overseas education. The role involves interacting with prospective students, understanding their study-abroad aspirations, and qualifying leads to help the counselling and admissions teams focus on high-intent applicants. This internship is ideal for graduates or students interested in international education, counselling, sales operations, or customer engagement.
Key Responsibilities
- Make outbound calls to prospective students.
- Share basic information about StudyIn services.
- Understand student requirements at a basic level.
- Ensure timely follow-ups as instructed.
- Update CRM with accurate call outcomes and remarks.
- Coordinate with senior consultants for qualified leads.
- Follow calling targets, scripts, and SOPs.
Skills & Competencies
- Good verbal communication skills in English is a must.
- Clear and confident phone etiquette.
- Willingness to learn and accept feedback.
- Basic computer knowledge.
- Ability to work in a target-driven environment.
Eligibility Criteria
- Graduate or final-year student (any discipline).
- Available for a full-time, 3-month internship.
- Prior calling experience is a plus but not mandatory.
Key Performance Indicators
- Outbound call volumes.
- Connectivity and response quality.
- Accuracy of CRM updates.
- Adherence to process and timelines.
What You Will Gain
- Hands-on experience in the international education industry.
- Exposure to student recruitment, lead management, and counselling workflows.
- Training on CRM tools, qualification frameworks, and communication skills.
- Potential prospect for full-time role based on performance.
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