Engineer Customer Support (India)

Engineer Customer Support (India)

05 Aug
|
Auric Techno Services
|
India

05 Aug

Auric Techno Services

India

Key Responsibilities

- Attend Service calls and provide thorough service to clients.
- Identify faults & take action accordingly.
- Respond and resolves to clients queries over the phone or through site visits.
- Responsible for setting up recent machines also conduct Pre-Delivery inspection prior to installation on customers Site.
- Maintain History card or Reports of every machines /projects
- Generate inquiries for spares parts from existing clients,sending offers and book the order for spares.
- Provide training to machine operators whenever required.
- Suggest modifications in units/machines for better performance.
- Maintain relationship with company clients.
- Follow company guideline and SOPs

Qualification:

BE.Mech / Chemical

Candidate Should Be:

- Smart
- Presentable
- Fluent in Verbal & Written Communication

Experience:

1 year To 4 Years

Salary:

Depends on experience & knowledge of our field.

📌 Engineer Customer Support (India)
🏢 Auric Techno Services
📍 India

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