Let's be part of our mission
We're looking for passionate people to join us on our mission. We value flat hierarchies, clear communication, and full ownership and responsibility.
We are always excited to welcome new talent! Our team is made up of visionary individuals who take initiative to demonstrate resourcefulness, innovation, and passion.
If you are talented, hard working and yearning to deliver, apply Nowat :
[email protected]
Customer Relationship Manager
Experience : 3 to 4 years
Location : Pune / Thane
Vacancy : 1
Job Description :
Client Servicing Executive Responsibilities:
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
- Ensure timely and clear communication with clients regarding any added services or recent product offerings.
- Maintain constant and effective communication with the back office and sales team to align on client needs and service delivery.
Client Servicing Executive Requirements:
- Bachelor's degree in any field.
- 3-4 years of experience working as a client servicing executive.
- Proficiency in Microsoft Excel.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- Location: Pune / Thane
- Vacancy: 1
📌 Customer Relationship Manager (India)
🏢 Marathe InfoTech
📍 India