- Minimum 2 end to end SAP Implementation as project manager.
- Provide Application strategy & direction on all SAP service.
- Ensure all SAP application services are available within the prescribed services levels.
- Ensure the ICT suppliers are compliant with their change management protocols
related to SAP environment (both management and technical).
- Ensure the ICT suppliers have full control and management of their supply chain
within the SAP environment.
- Work closely with the ICT suppliers to determine the SAP applications roadmap and
service delivery processes.
- As an intermediary between Business process owners and the SAP support
organization in relation to development, implementation and support of SAP
functionality.
- Responsibility to ensure the continuity of SAP Processes.
- Responsible to manage both application as well as infrastructure.
- Should have excellent understanding of SAP solutions and of the consulting business
processes and functions.
- Responsible to manage the relationship with functional and technical consultants.
- During first phases of the Go Live the role will predominantly focus on Incident
Management, Route Cause Analysis and SAP change Management processes.
- Maintain contact with LoB Heads, BPOs, Power Users and advise on the functional
and technical feasibility regarding Request for Changes, advising if solutions are most
appropriate
- To manage the relationship with functional and technical consultants to provide both
incident resolution and development services
- To ensure that procedures, quality assurance, templates and documentation
according to the current SAP standards
- To participate in User Group meetings with business to balance the requirements of
the BPOs functional owner with planning, priority and budget
- Well conversant with SAP developments in the functional area
- To inform and plan current developments in SAP with Module Leads.
- Maintain the integrity, manageability and architectural aspects of the SAP systems
- Review and guide on Solution Maps for functional and technical issues / challenges
- Implementation of Security Policy in the SAP environment
- IT Operations Management
- IT Service Delivery Management
- IT Security Management
- IT Cost savings and Budget control Management
- IT Process Control
Desired Profile • Exceptional leadership, organizational and interpersonal skills.