The Sales Coordinator supports the sales team by managing schedules, processing orders, coordinating with clients, and ensuring smooth sales operations. This role is key in maintaining customer satisfaction and improving overall sales efficiency.
Key Responsibilities
- Coordinate and support daily sales activities
- Process sales orders and ensure accurate documentation
- Communicate with clients regarding orders, deliveries, and inquiries
- Maintain and update customer databases and sales records
- Prepare sales reports, presentations, and forecasts
- Assist in the preparation of proposals and quotations
- Coordinate with internal departments (logistics, finance, marketing)
- Track sales performance metrics and follow up on leads
- Handle administrative tasks related to the sales team
Required Skills & Qualifications
- Bachelor’s degree in Business Administration, Marketing, or related field
- Proven experience in sales support or coordination (preferred)
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficiency in MS Office (Excel, Word, PowerPoint)
- Familiarity with CRM software (e.g., Salesforce, HubSpot)
- Attention to detail and problem-solving skills
Key Competencies
- Time management
- Customer service orientation
- Team collaboration
- Analytical thinking
- Adaptability and flexibility
Work Environment
- Typically office-based
- May involve interaction with clients and cross-functional teams
- Standard business hours, with occasional extended hours during peak periods