Position: Operations Executive

Duration: Full-Time, Monday to Friday

Location: Viman Nagar, Pune

Roles & Responsibilities:

- Manage and improve day-to-day operational processes.
- Monitor KPIs and identify operational bottlenecks.
- Use AI tools and CLI workflows to automate repetitive tasks and improve efficiency.
- Create SOPs, documentation, and AI-assisted workflows.
- Collaborate with different departments to streamline operations.
- Analyze operational data and recommend process improvements.
- Support managers in implementing operational strategies.
- Learn and adopt recent AI technologies to improve business productivity.

Required Skills:

- 2+ years of operations experience.
- Hands-on experience using AI tools (ChatGPT, Claude, Gemini, etc.) in day-to-day work.
- Strong proficiency with AI-powered CLI tools and prompt engineering.
- Ability to automate repetitive operational tasks using AI.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management.
- Proficiency in Microsoft Office and Google Workspace.

Job Types: Full-time, Permanent

Pay: ₹28,000.00 - ₹35,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Application Question(s):

- Are you currently based in Pune?
- What is your Current CTC?
- Are you comfortable with CTC which is mentioned in the job description in the job post?
- What is your notice period?
- Three operational tasks become urgent at the same time: A manager requests a KPI report within one hour.



A department reports a workflow issue affecting deliveries. Senior leadership asks for an update on a process improvement initiative.

What is the best response? [Select one option]

A. Complete the KPI report first because it has a clear deadline.
B. Work on all three tasks simultaneously without setting priorities.
C. Assess business impact, communicate expected timelines to stakeholders, resolve the workflow issue affecting operations first, then complete the reporting requirements.
D. Escalate all tasks to senior management immediately.

- You are reviewing yesterday's operational dashboard.

You notice: One department exceeded its productivity target by 15%. Another department missed its target by 20%. Customer complaints remained unchanged. No manager has reported any issues.
What should you do first? [Select one option]

A. Congratulate the high-performing department and ignore the rest because no one has raised concerns.
B. Ask the underperforming department to increase effort immediately without reviewing the data.
C. Analyze the operational metrics, identify the reasons behind the performance difference, and discuss findings with the relevant managers before recommending actions.
D. Wait until next week's report to determine whether the issue continues.

Education:

- Bachelor's (Required)

Experience:

- Operations: 2 years (Required)

Language:

- English (Required)

Work Location: In person

📌 Operations Executive (India)
🏢 Knoxed Infotech
📍 India