Experience

6 Months – 3 Years (Candidates must have a minimum of 6 months of relevant experience in Client Support, Customer Support, Client Services, or a similar role.)

Educational Qualification

Any Graduate

Location

Aundh, Pune

Company Profile

www.binated.com

Key Responsibilities

- Deliver exceptional support to clients through email, chat, and voice communication.
- Handle client queries professionally and ensure timely, accurate resolutions.
- Collaborate with internal teams to address and resolve client concerns efficiently.
- Maintain detailed records of client interactions, follow-ups, and issue resolutions.
- Manage client tickets and ensure all assigned tasks are completed within defined timelines.
- Build positive client relationships by delivering a high standard of service.
- Communicate effectively in written and spoken English with strong grammatical accuracy.
- Utilize MS Office and other business tools to support daily operations.

Eligibility Criteria

- Minimum 6 months of relevant experience in Client Support, Customer Support, Client Services, or a related field.
- Comfortable working in a continuous night shift.
- Willing to work 5 days a week with rotational weekly offs.
- Must be available to work from our Aundh, Pune office.





Skills & Competencies

- Excellent verbal and written English communication.
- Strong interpersonal, organizational, and time management skills.
- Ability to analyze problems and provide effective solutions.
- Client-focused approach with a commitment to delivering a positive service experience.
- Capable of handling multiple priorities in a quick-paced environment.
- Proficiency in MS Office applications.
- Self-motivated, dependable, and eager to learn.

Job Details

- Employment Type: Full-time | Permanent
- Work Mode: Work from Office
- Location: Aundh, Pune

Employee Benefits

- Health Insurance
- Paid Time Off
- Provident Fund

Apply Now

Interested candidates can share their updated resumes at [email protected].

Pay: From ₹215,000.00 per year

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Pune, Maharashtra (Pune, Pune District): Reliably commute or planning to relocate before starting work (Preferred)

Experience:

- Client services: 1 year (Preferred)

Language:

- English (Required)

Shift availability:

- Night Shift (Required)

Work Location: In person

📌 Client Service Representative | Night Shift | Pune | Immediate Joiner (India)
🏢 Binated
📍 India