- Handle customer inquiries via phone, email, chat, or in person.
- Resolve customer complaints and provide effective solutions.
- Maintain a positive and skilled attitude with customers.
- Process orders, returns, exchanges, and refunds.
- Provide accurate information about products and services.
- Record customer interactions in the CRM system.
- Follow up with customers to ensure satisfaction.
- Coordinate with internal teams to resolve customer issues.
- Meet response time and customer satisfaction (CSAT) targets.
- Build long-term customer relationships and promote brand loyalty.
Pay: ₹240,000.00 - ₹300,000.00 per year
Work Location: Remote
📌 Client Service Executive (India)
🏢 SSR NEXTLEVEL CUSTOM
📍 India
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