- Handling Support tickets
- Service monitoring
- Interacting with customers and work till the closure of the issues
- To work with cross functional teams in day to day activities
- Planning & carrying out maintenance activities
- Sharing monthly/weekly reports with customers
- Willing to work in odd hours
- Ability to handle multiple projects
Skills Required:
- Good knowledge in Windows & Linux
- Shell Scripting
- Knowledge in SQL & MongoDB
- Basics in Networking
- Knowledge on web servers
- Basic knowledge on Docker and its commands
- Any cloud technology will be added advantage
- Good troubleshooting skills
- Strong Communication Skills
- Robust customer service ethos
📌 Customer Support (India)
🏢 Aujas
📍 India
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