Role Objective

To understand the Showroom strategy and its alignment with the overall business strategy to effectively manage sales, operations, marketing & administration of the Showroom.

To understand Showroom sales, profitability, business targets and achievement methodology.

Primary Responsibilities

Sales

· Involve in counter sales to understand sales, product, customer purchase behaviour, market trends etc.

· Understand the sales data analysis process of the showroom.

· Suggest sales efficiency, quality improvements and cost optimization benchmarking leading practices.

Inventory

· Acquire product knowledge.

· Understand the Product Mix viz. Gold, Diamond, Precious, Silver, Sub Brands, etc. as per the market preferences and periodic review of the same.

· Involve in stock management on a daily basis; by maintaining the stock level and its replenishment as per the sales and customer preferences.

· Participate in product meet periodically and assist in selecting the products as per the prevailing trend and customer demands.

· Understand the process of old gold purchase and involve in the stock tallying of old gold on a daily basis.

Marketing

· Involve in Showroom Day to day marketing activities.





· Visit high profile and regular customers as a part of marketing plan to drive sales and increase the footfall.

· Understand and analyse the local market trend on regular base.

· Conduct competitor study and keep the track of the same.

Customer Service

· Interact with customers and understand their requirements, buying patterns and ensure that they are served as per the Brand Promise.

· Suggest measures to improve customer service standards.

People Management

· Understand the Showroom manpower fixation matrix.

· Understand the duties, responsibilities and targets of the MTMs.

· Participate in morning meetings.

· Suggest measures to develop the talents of the MTMS.

· Understand the Performance Management System Process.

· Actively participate in HR initiatives to drive overall engagement and motivation.

Operations

· Understand the company Standard Operating Procedures (SOPs).

· Suggest measures for cost savings through implementation of process improvement initiatives.

Job Types: Full-time, Permanent, Fresher

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages:

- Cell phone reimbursement

Education:

- Master's (Required)

Experience:

- Retail management: 1 year (Preferred)

Work Location: In person

📌 Management Trainee- Retail Operations (India)
🏢 Malabar Group
📍 India