Job Title: Client Success Manager / HR Executive

Location: Bengaluru, Karnataka, Bhartiya City (On-site)
Job Type: Full-time

Job Summary

We are looking for a dynamic, organized, and people-oriented professional to join our team as a Client Success Manager / HR Executive. This hybrid role combines client relationship management with recruitment and HR operations. The ideal candidate will be responsible for ensuring exceptional client satisfaction while supporting end-to-end recruitment and employee engagement activities.

Key Responsibilities

- Client Success
- Build and maintain strong relationships with clients.
- Act as the primary point of contact for client queries and concerns.
- Conduct regular follow-ups to ensure high levels of client satisfaction.
- Understand client hiring requirements and coordinate with internal teams to ensure timely delivery.
- Monitor client feedback and resolve issues promptly.
- Prepare client reports and maintain accurate records.
- Identify opportunities to strengthen client partnerships and improve retention.

Human Resources & Recruitment

- Source candidates through job portals, social media, and skilled networks.
- Screen resumes and conduct initial telephonic interviews.
- Schedule and coordinate interviews with hiring managers.
- Manage the end-to-end recruitment process.
- Handle employee onboarding, documentation, and HR records.
- Maintain candidate databases and recruitment trackers.




- Support employee engagement initiatives and HR administrative activities.
- Ensure compliance with company HR policies and procedures.

Required Qualifications

- Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
- 0–3 years of experience in HR, Recruitment, Client Success, Customer Success, or Account Management.
- Freshers with excellent communication and interpersonal skills are encouraged to apply.
- Strong verbal and written communication skills.
- Excellent organizational, multitasking, and problem-solving abilities.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Experience with ATS, CRM, or recruitment tools is an added advantage.

Preferred Skills

- Recruitment & Talent Acquisition
- Client Relationship Management
- Candidate Sourcing
- Customer Service
- Interview Coordination
- HR Operations
- Communication & Negotiation
- Time Management
- Problem-Solving
- Team Collaboration

What We Offer

- Competitive salary
- Performance-based incentives
- Career growth and advancement opportunities
- Training and professional development
- Collaborative and supportive work environment

Schedule: Monday to Friday (Day Shift)

If you're passionate about building strong client relationships, recruiting top talent, and contributing to a growing organization, we'd love to hear from you. Apply today and become a part of our team!

Pay: From ₹20,000.00 per month

Benefits:

- Flexible schedule

Work Location: In person

📌 HR Executive and Client Success Manager (India)
🏢 NETCRAFTZ
📍 India