- Strong experience with C# / .NET Core / .NET Framework
- Hands-on experience with MS SQL Server (query writing, debugging, performance tuning)
- Experience providing L2/L3 production support for enterprise applications
- Strong troubleshooting skills across APIs, backend services, and data layers
- Experience with incident management and root cause analysis
- Familiarity with logging, monitoring, and debugging tools
- Experience working in structured environments with SLAs and KPIs
- Robust troubleshooting mindset with ability to quickly isolate issues across application and database layers
- Effective communicator who can collaborate with both technical and non-technical stakeholders
- Demonstrated ability to identify recurring issues and proactively suggest improvements
📌 Product Support Engineer (Kochi)
🏢 Insight Global
📍 Kochi
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