Head of Department — Commercial

Reports to

Managing Director

The Company

Our client is a Mumbai-based automation and robotics company founded in 2005. They are market leaders and serve quick commerce, e-commerce, 3PL, fashion & apparel, F&B;, pharma, electronics, renewable energy, and manufacturing.

Purpose

Lead the full commercial engine — Sales, Customer Success, and Solutioning — driving order intake, solution quality, and customer outcomes across company's automation and robotics portfolio.

Key Responsibilities

- Sales: Own sales strategy, pipeline, and order-intake targets across industries (e-commerce, 3PL, fashion, F&B;, pharma, manufacturing);

lead and grow the salesteam.

- Solutioning: Lead pre-sales and solution design — translating customer material-flow challenges into company's automation, robotics,



and software solutions with solid techno-commercial proposals.
- Customer Success: Own the post-order relationship — adoption, satisfaction, retention, references, and repeat/expansion business.
- Commercial leadership: Drive margin discipline, win-rate, and a structured, consultative B2B selling motion.

Ideal Candidate

- 12–18 years in B2B capital equipment / industrial automation / intralogistics sales, including solution selling.
- Proven ownership of a sizeable order book and leadership across sales + pre-sales/solutioning.
- Strong techno-commercial acumen;

comfortable engaging CXO and operations buyers.

- Engineering background with MBA preferred.

📌 Head of Business Development (Mumbai)
🏢 Blue Genes Research (BGR)
📍 Mumbai