Job Title: IT Helpdesk Support Specialist - Laboratory

IT (Pharmaceutical Manufacturing) Overview: We are seeking an

experienced IT Helpdesk Support Specialist to join our team and
provide technical assistance for Laboratory IT systems in
pharmaceutical manufacturing. The ideal candidate will have
expertise in IT support, familiarity with GXP and GMP regulations, and a strong background in supporting laboratory operations. This
role offers an exciting opportunity to contribute to the efficiency

and compliance of our laboratory IT infrastructure within the

pharmaceutical manufacturing environment. Key Responsibilities: Provide technical support and troubleshooting assistance for

Laboratory IT systems, including hardware, software, and network
infrastructure. Collaborate with laboratory staff and IT teams to
address technical issues, ensure system reliability, and minimize
downtime in compliance with GXP and GMP regulations. Perform
routine maintenance tasks, including system updates, backups, and
security patches, to maintain the integrity and security of
laboratory IT systems. Assist in the implementation of new IT
systems and technologies, ensuring seamless integration with
existing laboratory workflows and compliance requirements. Document
support activities, including incident reports, service requests, and resolution procedures, to maintain a comprehensive record of IT
support activities and compliance efforts. Stay updated with
industry trends and best practices in Laboratory IT support, GXP/GMP regulations, and emerging technologies to enhance the
efficiency and effectiveness of IT support services. Qualifications

and Requirements: Bachelor's degree in Computer Science, Information Technology,



or a related field. 5 to 7 years of working

experience Proven experience in IT support roles, preferably in a
laboratory or pharmaceutical manufacturing environment. Familiarity
with GXP and GMP regulations, with experience in implementing and
maintaining compliant IT systems and processes. Strong technical
skills in hardware and software troubleshooting, network
administration, and IT security. Excellent communication and
interpersonal skills, with the ability to effectively liaise with
laboratory staff, IT teams, and regulatory authorities.
Detail-oriented mindset with a focus on compliance, accuracy, and
documentation in a regulated environment. Ability to work
independently and collaboratively in a fast-paced, dynamic
environment while adhering to strict deadlines and regulatory

requirements. Application Process: If you are a dedicated IT

qualified with experience in supporting Laboratory IT systems
within the pharmaceutical manufacturing industry, we encourage you
to apply for this position. Please submit your resume and a cover
letter highlighting your relevant experience and expertise in IT
support, GXP/GMP regulations, and laboratory operations.
Additionally, include any certifications or training related to
laboratory IT support and regulatory compliance. We look forward to

reviewing your application and considering you for this critical

role in supporting our laboratory IT infrastructure. Benefits: Competitive salary and performance-based bonuses. Comprehensive

health and wellness benefits. Professional development

opportunities. Collaborative and innovative work environment.

Opportunity to contribute to life-saving drug

development.

📌 IT Helpdesk Support Specialist - Laboratory IT(Pharmaceutical Manufacturing) (Nagpur)
🏢 Advanced Manufacturing Tech Solutions PTE. LTD. (AMTSOL)
📍 Nagpur