Join our Team as a Provisioning Coordinator Location: Gurgaon (5 Days onsite) Hours: UK Shift About the Role We are looking for a detail-oriented and proactive Project Coordinator to support the successful delivery of projects across multiple domains. The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and can effectively coordinate between customers, suppliers, and internal teams to ensure seamless project execution. Key Responsibilities Coordinate end-to-end delivery of products and services, including telephony solutions, data connectivity, and hosted systems. Act as the primary point of contact for customers during project delivery, ensuring high levels of satisfaction. Manage and track project progress, ensuring timely delivery within agreed SLAs. Conduct regular follow-ups with suppliers, carriers, and internal teams to avoid delays. Provide weekly project updates through reports, calls, and emails to stakeholders. Handle order processing, approvals, and ensure alignment with customer requirements. Maintain accurate records and documentation in CRM tools such as Salesforce. Onboard new customers as per defined processes and ensure smooth project initiation. Attend customer meetings, kick-offs,
and provide updates on delivery status. Support Project Delivery Managers in documentation, reporting, and coordination tasks. Assist in basic hardware configuration and service setup when required. Key Skills & Competencies Solid project coordination and stakeholder management skills Excellent communication and customer handling abilities High attention to detail and accuracy Ability to manage multiple priorities and meet deadlines Problem-solving mindset with logical thinking Proactive, adaptable, and self-motivated Strong knowledge of CRM tools (Salesforce preferred) Good understanding of telephony and communication solutions Qualifications & Experience Bachelor’s degree in any discipline Minimum 2+ years of experience in project coordination or delivery Experience working with cross-functional teams and external vendors PRINCE2 certification (desirable but not mandatory) Why Join Us? Opportunity to work in a dynamic and growth-driven environment Exposure to end-to-end project lifecycle Collaborative team culture with learning opportunities Career growth in project management