Service Reliability Engineer (Karnataka)

Service Reliability Engineer (Karnataka)

05 Aug
|
WirelessCar
|
Karnataka

05 Aug

WirelessCar

Karnataka

WirelessCar’s Journey WirelessCar drives the future of
mobility by connecting vehicles and developing cutting-edge digital
services. We help leading brands—like Volkswagen, Volvo, and Jaguar
Land Rover—innovate, enhance mobility, and accelerate their digital
transformation. Join us and shape the next era of automotive
technology! We are looking for a Service Reliability Engineer (SRE)
to join our Operations team. As an SRE, you'll be responsible for
ensuring the reliability, availability, and performance of our
connected vehicle services running in production. You'll combine
software engineering principles with operational excellence to
troubleshoot complex production issues, improve system resilience,
and drive continuous improvements across our cloud-native platform.
Working closely with developers, architects, and other
stakeholders, you'll play a key role in delivering highly reliable
services that support millions of connected vehicles. We offer you
High-tech company that offers an exciting working environment
Involvement with Electric Vehicle services and products that drive
sustainability. Tech fund where you pick your choice of tech tools.
Flat organizational culture founded on trust and autonomy; at
WirelessCar, you are not just a number. Hybrid Work-life balance
What You'll Do As a Service Reliability Engineer, you will: Monitor
and maintain production services to ensure high availability,
reliability, and performance. Lead and participate in incident
response, including major incidents, with a focus on minimizing
Mean Time to Recovery (MTTR). Coordinate stakeholders during
incidents and communicate status updates clearly and effectively.
Perform root cause analyses (RCA) and facilitate post-incident
reviews (PIR) to drive long-term improvements. Identify recurring
issues and implement preventive measures through problem
management. Support change management activities while ensuring
operational stability and service continuity. Troubleshoot complex
issues across cloud infrastructure, container platforms,
distributed systems, databases, APIs, and backend applications.
Collaborate closely with DevOps teams to improve observability,
automation, and operational readiness.



Continuously improve
monitoring, alerting, operational processes, and system
reliability. Ensure compliance with security requirements,
operational standards, and agreed service level agreements (SLAs).
Participate in a 24/7 on-call rotation according to team schedules.
What You'll Bring Strong Linux administration and troubleshooting
skills. Experience with Kubernetes, Docker, and Helm. Solid
understanding of AWS fundamentals. Hands-on experience with
monitoring and observability platforms such as Dynatrace, Grafana,
Prometheus, Splunk, or OpenTelemetry (OTEL). Experience
troubleshooting Kafka and distributed systems. Database
troubleshooting experience with PostgreSQL, Oracle, and/or MongoDB.
REST API troubleshooting. Experience with CI/CD tools such as
Jenkins or Concourse. Experience troubleshooting Java backend
applications and JVM-based services. Nice to Have MQTT experience.
AWS EKS. Infrastructure automation using Ansible or scripting.
Experience working with connected vehicle platforms or automotive
backend systems. Operational Experience We're looking for someone
with experience in, Incident Management. Major Incident Management.
Acting as Incident Commander during critical incidents. Problem
Management. Root Cause Analysis (RCA). Post Incident Reviews (PIR).
Change Management. SLA-driven operations. ITIL-based service
management. Experience with the following is considered an
advantage: Service transition and knowledge transfer. SAFe or Agile
delivery. Vendor coordination within multi-supplier environments.
Who You Are You are someone who, Takes ownership and drives issues
through to resolution. Has a structured, analytical approach to
troubleshooting. Remains calm and focused during high-pressure
production incidents. Communicates clearly with both technical and




non-technical stakeholders. Can coordinate multiple teams during
critical situations. Makes sound decisions, even when information
is incomplete. Is passionate about continuous improvement and
operational excellence. Enjoys coaching and mentoring colleagues.
Demonstrates technical leadership and strong stakeholder management
skills. Thrives in collaborative, cross-functional teams.
Qualifications Bachelor's degree in Computer Science, Computer
Engineering, Information Technology, or a related field, or
equivalent professional experience. 5–8 years of experience in Site
Reliability Engineering, DevOps, Cloud Operations, or
Infrastructure Engineering. Professional working proficiency in
English. Why Join WirelessCar? At WirelessCar, you'll work
alongside talented colleagues from around the world in an open,
collaborative, and innovative environment. We believe in empowering
our people to take ownership, explore new technologies, and
continuously grow their careers while building solutions that shape
the future of connected mobility. If you're passionate about
reliability, cloud technologies, and solving complex operational
challenges at scale, we'd love to hear from you. Please note:
Participation in a 24/7 on-call rotation is required for this
position. Way of Working The work location for this role is our
office in central Bangalore, India. At WirelessCar we operate in a
hybrid setup, combining the perks of office collaboration with
the flexibility of remote work. Recruitment Process: Apply now and
join our journey! Last application date: July 31, 2026 Note before
applying: Our company language is English, please submit your
application in English, cover letter is not required; instead, you
will answer a few short questions to help us understand your
experience and ambitions. To join our journey WirelessCar is always
on the move, often into uncharted land. We are curious, believe in
collaboration and are always open to new ideas on how we can make a
difference. When you join our journey, you will be part of a great
crew of highly competent and warm hearted people from all over the
world.

📌 Service Reliability Engineer (Karnataka)
🏢 WirelessCar
📍 Karnataka

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