Very strong IP networking skills. Strong written and oral communication skills. 4-7 years of work experience in Networking domain. Good knowledge in Networking troubleshooting. CCNA education courses or certification. Knowledge and experience troubleshooting the first 4 layers of the OSI model. physical, data link, network, transport. Has worked with and troubleshooted broadband connections . Metro E. Broadband (cable, fiber, dsl) connections. any WAN circuits. Experience supporting WAN circuit and working with LECs troubleshooting WAN circuits. rn6. Experience supporting VOIP network in production setting. Routing and switching Configuring . troubleshooting rn8. Cisco CLI proficiency. Education or practical experience with sdwan troubleshooting/deployment: Viptela vmanage . Velocloud orchestrator. silver peak Extended Frontline network analyst Job description: entire frontline description PLUS the following . Knowledge and experience with CUCM and CUC (4-7) years of CUCM experience which includes educational experience) . Complete voice call flow comprehension. Experience supporting VOIP network / SIP in a cisco centric network .Experience working with phone providers troubleshooting calls for analog lines / VOIP. 7+ years of customer service within network space, preferably over the phone remote support. This position is for a network support analyst who will be supporting data and voice in a production network environment working with over a dozen different network equipment and platforms.
Key Responsibilities
Very strong IP networking skills. Strong written and oral communication skills. 4-7 years of work experience in Networking domain.
Good knowledge in Networking troubleshooting. CCNA education courses or certification. Knowledge and experience troubleshooting the first 4 layers of the OSI model. physical, data link, network, transport. Has worked with and troubleshooted broadband connections . Metro E. Broadband (cable, fiber, dsl) connections. any WAN circuits. Experience supporting WAN circuit and working with LECs troubleshooting WAN circuits. rn6. Experience supporting VOIP network in production environment. Routing and switching Configuring . troubleshooting rn8. Cisco CLI proficiency. Education or practical experience with sdwan troubleshooting/deployment: Viptela vmanage . Velocloud orchestrator. silver peak Extended Frontline network analyst Job description: entire frontline description PLUS the following . Knowledge and experience with CUCM and CUC (4-7) years of CUCM experience which includes educational experience) . Complete voice call flow comprehension. Experience supporting VOIP network / SIP in a cisco centric network .Experience working with phone providers troubleshooting calls for analog lines / VOIP. 7+ years of customer service within network space, preferably over the phone remote support. This position is for a network support analyst who will be supporting data and voice in a production network environment working with over a dozen different network equipment and platforms.