Manager - Business Development Freight Forwarding (India)

Manager - Business Development Freight Forwarding (India)

05 Aug
|
ExG
|
India

05 Aug

ExG

India

Job Description- Business Development Manager

Location: Delhi Branch

About the role

Reporting Manager: Branch Head

Develop New Business all products (Air /Sea Import /Export/ Customs Clearance/ Transportation/ Project)

Cover Delhi NCR Market

Deep selling to existing Accounts

Submit Quotes to customers and do final negotiations with them

Roles and Responsibilities

Business Development

- Generate new business opportunities by identifying and targeting potential customers for freight forwarding and other services.
- Develop and implement strategies to build a strong pipeline of prospects.
- Establish and maintain relationships with key decision-makers within client organizations.
- Meet or exceed sales targets and KPIs set by management.
- Create and execute strategies to increase sales and market share in the freight forwarding sector.
- Track and analyse sales data to forecast revenue, identify trends, and adjust strategies accordingly.
- Maintain and grow long-term relationships with existing clients by providing outstanding service and support.
- Act as the main point of contact for customers and ensure their needs are met in a timely and professional manner.




- Ensure high levels of customer satisfaction by addressing any issues promptly and following up on sale…
- Maintain accurate and up-to-date records of sales activities, client communications, and pipeline status in the system.
- Provide regular updates to management on progress against sales targets and market developments.
- Prepare reports on sales forecasts, customer feedback, and competitor activities.
- Work closely with the operations team to ensure smooth execution of freight forwarding services and customer satisfaction.
- Timely collection of Payments from customers

Eligibility Criteria

- Minimum bachelor's degree. Education in logistics, supply chain management, or operations is a plus.
- 5+ years of Practical experience in a similar position is an advantage
- Solid time-management organizational skills and result oriented.
- Ability to coordinate several tasks at the same time
- Well-developed negotiation skills
- Strong communication and writing skills.
- Advanced knowledge of Microsoft office tools like Word & Excel

📌 Manager - Business Development Freight Forwarding (India)
🏢 ExG
📍 India

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