We are hiring for a MNC Company for E-Commerce Chat Support Executive Role for Mohali location (Work From Office Job)
Job Description
We are hiring Chat Support Executives for a leading MNC Company. The role involves assisting customers over voice calls by resolving their queries over the chat and providing a high-quality customer experience.
Key Responsibilities
- Handle customer chat professionally.
- Resolve customer queries related to e-com products and services.
- Provide accurate information and appropriate solutions.
- Maintain customer satisfaction and ensure quality service.
- Follow company policies and compliance guidelines.
- Accurately update customer interactions in the system.
- Rotational Shift
Eligibility
- 12th Pass
- Good communication skills in English & Hindi
- Basic computer knowledge.
- Typing 30 WPM
- Customer service attitude with good problem-solving skills.
Salary & Advantages
- CTC 19K (15.4K In Hand)
- 6 Days Working (1 Rotational week off)