05 Aug
|
Bluespirit
|
Patna
Position: Information Desk Staff Company Overview:
Bluespirit is a leading airport company in India, operating in
Patna, Bihar. We are committed to providing exceptional customer
service and ensuring a smooth travel experience for all our
passengers. Position Overview: We are currently seeking a friendly
and knowledgeable Information Desk Staff to join our team at the
airport. The ideal candidate will have excellent communication
skills and a passion for providing top-notch customer service. As
an Information Desk Staff, you will be responsible for assisting
passengers with any inquiries, providing information about flight
schedules, and directing them to the appropriate areas within the
airport. Responsibilities: - Greet and welcome passengers with a
friendly and professional demeanor - Respond to inquiries and
provide accurate information about flight schedules, gate
assignments, baggage claim, and other airport services - Direct
passengers to the correct check-in counters, security checkpoints,
and boarding gates - Handle and resolve any customer complaints or
issues in a timely and efficient manner - Maintain a clean and
organized information desk area - Collaborate with other airport
staff to ensure a smooth and efficient operation - Stay updated on
airline policies and procedures to provide accurate and up-to-date
information to passengers - Assist passengers with special needs or
disabilities and provide appropriate assistance - Keep track of
lost and found items and assist passengers in retrieving their lost
belongings - Perform other duties as assigned by the supervisor
Requirements: - High school diploma or equivalent - Previous
customer service experience is preferred - Excellent communication
and interpersonal skills - Ability to remain calm and professional
in high-stress situations - Knowledge of airport operations and
procedures is a plus - Familiarity with computer systems and
ability to learn new software quickly - Must be able to work
flexible schedule, including weekends and holidays - Must be fluent in
English and Hindi, knowledge of other languages is a plus - Must be
able to pass a background check and obtain necessary airport
security clearances Contract Details: This is a full-time position
with a competitive salary and benefits package. The working hours
will be based on a rotating schedule, including morning, afternoon,
and evening shifts. The successful candidate will be required to
work weekends and holidays as needed. If you are passionate about
providing excellent customer service and have a strong desire to
work in the fast-paced airport environment, we would love to hear
from you. Join our team at Bluespirit and be a part of our
commitment to making travel a pleasant experience for all our
passengers.
📌 Information Desk Staff Required At Airport (Patna)
🏢 Bluespirit
📍 Patna