Centre Manager – Luxury Longevity & Aesthetic Practice Location: Nariman Point, Mumbai
About Angel Health Centre Angel Health Centre is a private, physician-led longevity and regenerative aesthetics practice located in the heart of South Mumbai.
We combine advanced medical science, personalised diagnostics, longevity medicine and aesthetic care to deliver an exceptional experience for discerning individuals who value privacy, precision and excellence.
We are looking for a highly driven Centre Manager to lead the day-to-day operations of our luxury practice while ensuring an outstanding client experience and supporting the business's growth.
Role Overview The Centre Manager will be responsible for managing the complete operations of the centre, ensuring exceptional patient experience, driving business performance, supervising staff, improving operational efficiency, and supporting marketing and business development initiatives.
This role requires someone who combines operational excellence with a hospitality mindset and commercial acumen.
Key ResponsibilitiesCentre Operations Oversee complete day-to-day functioning of the centre
Ensure smooth patient flow and appointment scheduling
Maintain premium standards of service and presentation
Supervise reception, coordinators and support staff
Monitor inventory, vendor relationships and procurement
Ensure compliance with operational protocols and documentation
Patient Experience Deliver a five-star guest experience from enquiry to follow-up
Resolve client concerns with professionalism and empathy
Build long-term relationships with clients
Ensure every interaction reflects the brand's premium positioning
Business Development Improve consultation-to-treatment conversion
Develop referral relationships with doctors, luxury hotels, corporates and strategic partners
Coordinate client engagement initiatives and events
Identify opportunities to increase repeat visits and memberships




Marketing Coordination Coordinate with the digital marketing agency and internal marketing team
Track lead quality and campaign performance
Assist in planning marketing campaigns, events and promotional initiatives
Ensure timely execution of creative requirements
Team Leadership Recruit, train and mentor front office and operations staff
Conduct regular performance reviews
Build a culture of professionalism, accountability and service excellence
Financial & Performance Management Monitor daily revenue and operational KPIs
Track consultation conversions and treatment uptake
Improve operational efficiency and profitability
Prepare periodic management reports
Ideal Candidate We are looking for someone who has:
5–10 years of experience managing premium healthcare, luxury hospitality or aesthetic centres
Excellent leadership and people management skills
Strong communication and client relationship abilities
Commercial mindset with experience in business development
Ability to work closely with doctors and multidisciplinary teams
High attention to detail and exceptional organisational skills
Experience in luxury hospitality, aesthetic clinics, IVF centres, cosmetic surgery, premium dental practices, wellness institutions or concierge services will be highly preferred.
Preferred Qualifications Graduate or Postgraduate in Business Administration, Healthcare Management, Hospitality Management or related disciplines
Experience with CRM systems and appointment management software
Strong understanding of premium customer service
What We Offer Opportunity to work with one of Mumbai's emerging luxury longevity practices
Exposure to advanced longevity medicine and regenerative aesthetics
Agile leadership role with significant growth potential
Professional and collaborative work environment
Attractive compensation with performance-linked incentives
If you are passionate about luxury service, operational excellence and building meaningful client relationships, we would love to hear from you.

📌 Branch Manager (Mumbai)
🏢 Angel Health & Aesthetics Clinic
📍 Mumbai