Company Description Aqilea is an IT and engineering
consulting partner that helps companies get more out of their
technology and operations. With teams in Stockholm and Bangalore,
we work closely with our clients to build solutions that fit their
needs - from software development, AI and infrastructure
engineering to industrial automation and embedded systems. We
combine strong technical expertise with a practical,
business-focused approach to help organizations modernize, improve
security, and scale with confidence. Above all, we focus on
long-term partnerships built on trust, quality, and real results.
With us, you have great opportunities to take real steps in your
career and the opportunity to take great responsibility. About the
Role Company: Aqilea India Role: ServiceNow Tech Lead Exp Range :
8+ years Work Location : Bangalore(Remote) Role Overview We are
looking for an experienced ServiceNow Tech Lead with strong
expertise in IT Operations Management (ITOM) and ACC (Agent Client
Collector). The candidate should have hands-on experience leading
technical implementations and should be able to clearly demonstrate
deep knowledge of ITOM modules and ACC architecture. Key
Responsibilities Lead the design, development, and implementation
of ServiceNow ITOM solutions. Configure and manage ACC (Agent
Client Collector) for infrastructure monitoring and data
collection.



Implement ServiceNow Discovery, Service Mapping, and
Event Management capabilities. Collaborate with stakeholders to
gather requirements and translate them into scalable technical
solutions. Provide technical leadership and mentorship to the
ServiceNow development team. Ensure best practices in ServiceNow
architecture, integrations, and automation. Troubleshoot and
resolve issues related to ITOM implementations and ACC deployment.
Work closely with DevOps and infrastructure teams for seamless
integration and monitoring. Required Skills Robust hands-on
experience with ServiceNow ITOM modules (Discovery, Service
Mapping, Event Management). Expertise in ACC (Agent Client
Collector) deployment and configuration. Experience in ServiceNow
scripting (JavaScript, Glide APIs). Knowledge of CMDB, MID Server,
integrations, and automation workflows. Experience leading
ServiceNow projects and managing technical teams. Strong
communication skills and ability to explain technical concepts to
stakeholders. Preferred Qualifications ServiceNow certifications
(e.g., ServiceNow Certified System Administrator / ITOM
Specialist). Experience working in enterprise environments with
complex infrastructure monitoring. Exposure to cloud platforms like
Azure, AWS, or GCP.

📌 ServiceNow Tech Lead (Karnataka)
🏢 Aqilea formerly Soltia
📍 Karnataka