Key Skills: Planning and Execution

Customer Centricity

Taking Ownership

Problem Solving

Team working

Innovation

Quality Orientation

S.No

Accountabilities

Responsibilities

Control Point

1

Annual Planning Cycle

Co ordination and facilitation for annual planning cycle

Deployment of controls points to all processes upto supervisors’ level

Activity schedules of all improvement projects (PSP and execution themes) from processes

Coordinating regular reviews of improvement projects

Preparation of Unit Monthly reports (MIS)

Themes completion%

2

Improving learning curve

Participation in external competition organized by customers, outside forums / agencies

Deploying best practices for other units of SRF / TTB

Coordinating with outside agencies / forums / institutions for sharing the best practices by arranging the mutual visits

Accolades won

Best practices deployed

3

Total Employee Involvement

Create awareness among all employees through training, presentations, and various competitions

Monitoring involvement of individual in TQM practices and working out action plans with respective processes

Voices capturing and counseling of individuals to get them involved in improvements

Recognize contributors on various events

Employees participation score

4

Capability Enhancement

Identification of capability and competency gap through skill matrix evaluation, regular management presentations, assignments, and tests.

Plan for skill enhancement in problem solving with quality improvement tools.

Design,



develop and deliver training programs in TQM elements to workforce (workmen)

Training supervisors & staff members for executing TQM practices and deployment / monitoring system of their control points for improvements

Conducting / coordinating refresher training programs (like basic TQM) to officers as per need

Hand holding of process teams on usage of various statistical tolls

Assist the Principal trainer on conducting PSP Blue training & facilitation sessions

Training Hours

5

Continual Improvement

Formation of Quality circles and quality improvement teams.

Identify execution theme projects (problem solving) in manufacturing and non-manufacturing areas

Facilitate and train for problem solving methodology in both QCCs and Execution themes

Regular reviews of QCCs and Execution themes for timely completion.

Drive kaizens across the plant and develop new standards of all levels

Review and make revisions in old standards as per current requirement

No. of QCC accolades

No. of members certified for ET

Kaizen participation%

6

Well-kept Shofloor and Offices

Training of all employees on “5S” methodology

Facilitate processes to improve their housekeeping level

Conducting regular audits and reviews for timely elimination of nonconformance

Training and driving autonomous maintenance concepts in shop floor

Working out action plans for shop floor and machines upkeep and implementation along with processes

5 S scores of the Unit/functions

AM certification (step 3 & step 5)

📌 Manager - TQM (India)
🏢 SRF
📍 India