We are seeking a dynamic and client-focused Solution Advisor who can engage with enterprise-level decision-makers and recommend the right communication solutions based on business needs. The role involves understanding client requirements, suggesting suitable products, generating qualified prospects, and building a strong pipeline of enterprise leads.

You will act as the first point of contact, advising clients on the most relevant solutions across CPaaS and SaaS offerings, and collaborating closely with the sales (RM) team for conversions and onboarding.

Key Responsibilities

Client Consultation & Solution Advisory

Engage with business stakeholders (CXOs, CTOs, CFOs, CEOs) to understand their requirements and recommend the most suitable products (SMS, Voice, WhatsApp API, RCS, Cloud Telephony, AI Agents, Workspace solutions).

On-Call Solution Mapping

Provide real-time consultation to clients by identifying their use cases and advising the best-fit solution for their business.

Enterprise Prospect Creation

Identify, qualify, and create high-value enterprise-level prospects across industries.

Pipeline Management

Build and maintain a strong pipeline of enterprise leads through consistent outreach, follow-ups, and engagement.

Meeting Generation & Handover

Schedule qualified meetings and demos for the Relationship Manager (RM)



/ Sales team and ensure proper briefing for effective conversions.

Sales Collaboration

Work closely with RMs and internal sales teams to move leads through the funnel and support closure strategies.

Onboarding Support

Coordinate with clients post-conversion to ensure a smooth onboarding process and initial setup.

Cross-Functional Coordination

Collaborate with product, tech, and support teams to ensure seamless communication and client experience.

Industry & Product Awareness

Stay updated with the latest trends, use cases, and advancements in CPaaS, SaaS, and cloud communication solutions.

Key Skills & Qualifications

Strong communication and consultative selling skills

Ability to interact confidently with senior stakeholders (CXO level)

Experience in B2B sales, pre-sales, or solution advisory roles

Basic to intermediate understanding of CPaaS & SaaS products

Problem-solving mindset with a solution-oriented approach

Target-driven, self-motivated, and proactive

Solid coordination and stakeholder management skills

Preferred Knowledge Areas

Bulk SMS & Voice Solutions

WhatsApp Business API & RCS Messaging

Cloud Telephony & IVR Systems

Conversational AI / Chatbots

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Solution Advisor - sales (India)
🏢 SMSGATEWAYHUB TECHNOLOGIES
📍 India