05 Aug
|
Bluespirit
|
Gujarat
05 Aug
Bluespirit
Gujarat
, Permanent Position: Passenger Service Executive
(Airport Ground Staff) Company Overview: Bluespirit is a leading
airport ground handling company, providing services to major
airlines and airports in India. Our team of dedicated professionals
is committed to delivering exceptional customer service and
ensuring a smooth and efficient travel experience for our
passengers. Job Description: We are seeking a highly motivated and
customer-oriented individual to join our team as a Passenger
Service Executive. In this role, you will be responsible for
providing excellent customer service to passengers and handling
various tasks related to airport ground operations. Key
Responsibilities: - Greet and assist passengers at the check-in
counter, boarding gate, and arrival hall - Check passengers' travel
documents and ensure they meet all necessary requirements - Provide
information and assistance to passengers regarding flight
schedules, baggage allowances, and other airport services - Handle
passenger inquiries, complaints, and requests in a professional and
timely manner - Coordinate with other departments and airlines to
ensure smooth flight operations - Assist with boarding procedures
and ensure the safety and comfort of passengers during the flight -
Handle cash and credit card transactions for excess baggage,
upgrades, and other services - Monitor flight arrivals and
departures, and communicate any changes or delays to passengers -
Maintain a clean and organized work area, including the check-in
counter and boarding gate - Adhere to all safety and security
procedures and regulations at all times - Continuously update
knowledge of airline policies, procedures, and regulations.
Requirements: - High school diploma or equivalent - Previous
customer service experience, preferably in the aviation industry -
Excellent communication and interpersonal skills - Strong
problem-solving and decision-making abilities - Ability to work in
a fast-paced and dynamic environment - Willingness to work flexible
hours, including weekends and holidays - Proficient in English
(verbal and written) - Knowledge of a second language is a plus -
Must be able to pass a background check and obtain necessary
airport security clearance. We offer a competitive salary and
perks package, as well as opportunities for career growth and
development. If you are passionate about delivering exceptional
customer service and thrive in a fast-paced environment, we would
love to hear from you. Apply now to join our team at
Bluespirit!
📌 Passenger Service Executive || Airport Ground StaffJob (Gujarat)
🏢 Bluespirit
📍 Gujarat